Surgical microscopes frequently asked questions

Below you will find answers about a wide range of questions such as; which microscopes we sell, what surgical disciplines the microscopes are designed for, and who to contact with a service query.

If you have a query which is not answered on this page then please call our customer services team on 01279 883720 or you can contact us via the button below.

Expand the questions below to find out more


Haag-Streit UK is the UK Distributor for the Haag-Streit Surgical (HSS) portfolio of microscopes, which include METIS 900, Hi-R NEO 900, Hi-R NEO 900A, EIBOS 2 and the Tocular.


With exceptional illumination, superior image quality and large depth of field, METIS 900Hi-R NEO 900 and Hi-R NEO 900A are perfect for ophthalmic surgery.


We offer two microscope mounted monitor solutions, C.MON HD and M.DIS. You can have one screen/monitor mounted on the microscope stand/ceiling unit, with the option to add other slave units as required.


METIS 900 boasts a wealth of comprehensive features to provide surgeons with control over their procedures, their health, and their investment:

  • market leading red reflex
  • motorized unique automatic glaucoma tilt
  • customizable hand switches
  • stereo coaxial illumination
  • a fully motorized depth of field enhancer
  • high powered, low energy LED
  • supports surgical teaching & training.

Yes, please contact your Surgical Area Sales Manager to arrange a demonstration. 


The cost of the METIS 900 will depend on your needs and what optional additions you might require. For a full quotation, please contact our customer services team on 01279 883720 or email sales.uk@haag-streit.com.


A back-up is not necessary as our LEDs will last in excess of 20,000 hours.


Yes, you can use your existing EIBOS or you can have one supplied with your new system. 


A customizable and fully-wireless bluetooth footswitch is available, as standard. This can be stored on the bottom of the METIS system. 


Yes, we have the new integrated MIOS 6 4K imaging with large storage capacity for the METIS 900.

 

We can supply MIOS 5 for video and picture recording, storage and editing for Hi-R NEO 900. We can also supply the Sony HD video recorder HVO-500SUR/MD.


Yes, we supply drapes to cover the microscope and stand, with the options of long or short, plus drapes for the microscope handles only.


The HS-UK Service Division has an experienced in-house team of Field Service Engineers covering the whole of the UK, trained by Haag-Streit Surgical to service and repair their full range of microscopes. The HS-UK Service Division is the only Authorised Haag-Streit Surgical Microscope Service Centre in the UK. Visit our HS-UK Service Division pages to find out more about servicing.


We only fit genuine manufacturer-supplied parts and materials, with full traceability.


Our microscope engineers have all been fully-trained and accredited by Haag-Streit Surgical. The HS-UK Service Division is BSI/ISO13485 accredited, as well as having the Medical Device Directive 93/42/EEC Certification and FDA 21 CFR Part 820.


We can inspect and repair your equipment on an ad-hoc basis, for a one-off charge, however many customers have found the benefit in the reliability of a service contract with a reduction in downtime through preventative maintenance and guaranteed response times. Visit our HS-UK Service Division pages to find out more.