Whether you are part of an NHS Trust or a Private Clinic, make the Haag-Streit UK Service Division the first port-of-call for all your ophthalmic equipment. Our dedicated service engineers can support you with a preventative maintenance visit or an ad-hoc repair. Make the Haag-Streit UK Service Division the first port-of-call for all your Haag-Streit equipment, whether it's for a preventative maintenance visit, an ad-hoc repair, or as part of an NHS trust or a private clinic.

We support servicing of the entire Haag-Streit UK product portfolio, including; slit lamps, tonometers, biometers, perimeters, simulators, Optovue OCT equipment and Meridian lasers. We are also an Authorized UK Service Agent for the Haag-Streit Surgical range of microscopes.

Our team of Field and Workshop Service Engineers undergo regular training to ensure they are able to provide the highest level of service on every product within the Haag-Streit UK portfolio. Our Service Division is BS EN ISO 13485:2016 accredited. If you have a service issue, please contact our knowledgeable team.

At Haag-Streit, we understand how important it is for your clinic or practice to run seamlessly without interruption to your service. While we are proud to say that our products are the gold standard, naturally, service issues can still arise, which may lead to your equipment needing to be repaired by a service expert.

You want your device repaired quickly but with complete confidence in what’s covered, the timescales, and the cost. Our teams work across our global service network to advise the best solution, whether that’s arranging for your device to be repaired at one of our global service centers, carrying out a repair at your site, or even arranging for the delivery of a loan unit. The result: you remain fully in control, with minimal downtime at your clinic or practice.

Contact us about repairs in your region.

Purchasing genuine Haag-Streit parts, be it a light bulb, a fuse, or a screw, is the best way to ensure optimum performance of your device. We provide fast access to customer installable replacement parts worldwide.

Remember, you can only purchase Haag-Streit manufacturer officially approved authentic spare parts directly from Haag-Streit or your local authorized Haag-Streit dealer. Non-manufacturer-approved spare parts will not be compatible or compliant with Haag-Streit's equipment standards and specifications. You may also face quality issues, such as defects, failures, or damages, that can affect the performance and, more importantly, the safety of your device.

Call us to learn more about obtaining genuine Haag-Streit spare parts.

This is your central destination for accessing essential resources. Find EyeSuite registration instructions, software update requests, warranty registration, and support requests — all designed to streamline your experience and ensure you get the most out of your Haag-Streit products.