/ Services & Support / Tonometer servicing

Let us service your tonometer

Haag-Streit UK Service Division

Our dedicated tonometer servicing workshop is fully-equipped with state-of-the-art testing equipment calibrated to Haag-Streit standards, for both Perkins and Goldmann tonometers. We are the only UK service centre authorized to use genuine Haag-Streit parts and materials - no other tonometer service centre can provide this guarantee as we do not supply parts to any third-party service agents. Our experienced Service Engineers provide our valued tonometer customers with an unparalleled five-step tonometer service. So why trust any other service provider with your equipment? 

The importance of perfect calibration

It is recommended that applanation tonometers are serviced annually. Regular servicing guarantees that tonometers consistently provide accurate measurements, reduces equipment downtime and prolongs the life of the tonometer device. It also ensures the tonometer not only performs in accordance with required Haag-Streit specifications, but also that the device meets the safety and performance standards required for ISO 8612. This regulatory standard specifies the minimum requirements for tonometers intended for routine clinical use.

What’s included in our five-step tonometer service?

The HS-UK Service Division’s tonometer repair service features five important steps to ensure that any tonometer is serviced and repaired to the highest standards;

  1. The tonometer is decontaminated, stripped down and inspected by a team of Haag-Streit trained and certified Service Engineers who will check each individual part for any damage or wear-and-tear. 
  2. Any worn or broken parts (including cone arms and bearings) are automatically replaced with genuine manufacturer parts. The Tonometer Service Engineer then creates a full service report listing parts used and batch numbers
  3. The Goldmann or Perkins tonometer undergoes a full calibration check, using Haag-Streit weights and jigs and a calibration certificate is produced to confirm that the tonometer has undertaken this full Haag-Streit-approved service procedure.
  4. Following the calibration, the tonometer is reassembled, fully-cleaned and decontaminated 
  5. The tonometer is swiftly and securely shipped back to the customer. To provide full peace-of-mind, a 3-month warranty is supplied, as standard.

Where do I send my tonometer?

Please print and complete our tonometer repair form and send it with your tonometer to:

Haag-Streit UK Service Division
Unit C, Woodside Industrial Estate
Dunmow Road, Bishop’s Stortford
Herts CM23 5RG 

We recommend your equipment is packed and shipped via ‘Special Delivery’ or ‘Signed for Delivery’ to minimize the risk of loss or damage during transit. We we will ship the item back to you by a 24hr courier service. 

On receipt of your equipment, we will be in touch to discuss the quotation before we proceed with the service.

If you wish to get in touch prior to sending your equipment you may do so via email on  service.uk@haag-streit.com, telephone on 01279 883720 or fill in the form below.

Download tonometer repair form cta-icon
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