For Service enquiries, contact us on 01279 883720 or service.uk@haag-streit.com. Our Support Hotline is open 8am – 4pm  (Monday – Friday)
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A service provider that you can trust

Established in the 1930s, the Haag-Streit UK Service Division offers an unparalleled personal service. A UK-wide network of experienced and fully-trained engineers is supported by a dedicated in-house team, providing you with the best possible level of service for the entire Haag-Streit UK range of products.

Our Support Hotline is open 8am – 4pm  (Monday – Friday), contact us on 01279 883720 or service.uk@haag-streit.com. Alternatively, you can fill in the Service contact form. We also offer remote support with TeamViewer. Have you tried our FAQs? Take a look at our frequently asked questions pages to see if your service question has already been answered. 

To learn more about your available servicing options, click on the relevant product service page below.

Authorized service agents for the entire Haag-Streit UK product portfolio

Fast repairs by Haag-Streit service experts

Whether you are part of an NHS Trust or a Private Clinic, make the Haag-Streit UK Service Division the first port-of-call for all your ophthalmic equipment. Our dedicated service engineers can support you with a preventative maintenance visit or an ad-hoc repair. 

We support servicing of the entire Haag-Streit UK product portfolio, including; slit lamps, tonometers, biometers, perimeters, simulators, and Meridian lasers. We are also an Authorized UK Service Agent for the Haag-Streit Surgical range of microscopes.

Our team of Field and Workshop Service Engineers undergo regular training to ensure they are able to provide the highest level of service on every product within the Haag-Streit UK portfolio. Our Service Division is BS EN ISO 13485:2016 accredited. If you have a service issue, please contact our knowledgeable team.

Purpose-built service facility

The Haag-Streit UK Service Division holds over £500,000 worth of genuine manufacturer spares in our workshop facility. In addition, our Field Service Engineers carry with them a full range of spares and diagnostic equipment to ensure that we can replace any parts needed quickly and efficiently.

If our Field Service Engineer cannot repair your equipment on-site, we will arrange for it to be transported to our workshops, which contain state-of-the-art testing equipment, including; specialized manufacturer diagnostic tools and jigs.

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