At Haag-Streit, we understand how important it is for your clinic or practice to run seamlessly without interruption to your service. While we are proud to say that our products are the gold standard, naturally, service issues can still arise, which may lead to your equipment needing to be repaired by a service expert.

If you have an issue with your device and don’t have an existing service contract, our service engineers can come and undertake a one-off callout to give your device a full inspection and endeavour to fix the issue on-site, resulting in minimal downtime.

When you purchase a Haag-Streit device, you are given the opportunity to add-on a service contract and benefit from fully transparent annual servicing costs. We offer three standard service contracts: Standard, Premium and Elite. Contracts include an annual service visit where a Field Service Engineer will come to your premises and undertake a full service of the equipment covered by your contract. For greater peace of mind, you can upgrade your contract to include ‘PLUS’ repair cover.

If you are looking for a simple, cost-effective way to protect your investment, our Extended Manufacturing Warranty is the perfect option. All Haag-Streit devices are provided with a two-year warranty, as standard. Haag-Streit is now offering the option to take out an extended warranty against any manufacturing defects for up to five years, with up to ten years offered for specific solutions.

Contact our service team for further information or call our hotline on 01279 883720.

Bespoke installation
We can assemble and install your instruments on a bespoke basis to match your existing furniture and meet your specific needs. We will ensure that all is recalibrated and your equipment is in perfect working order before we leave.

Equipment inspection
Our engineers are happy to carry out a full equipment inspection and provide a comprehensive report detailing the general condition of equipment and repair or upgrade, where required. 

Relocation
If you need to relocate your equipment then we are here to help make the process run as smoothly as possible. We can help you uninstall the equipment, ensure it is assembled efficiently, recalibrate it, and run a complete system check to ensure it is working perfectly in its new location.