At Haag-Streit, we understand how important it is for your clinic or practice to run seamlessly without interruption to your service. While we are proud to say that our products are the gold standard, naturally, service issues can still arise, which may lead to your equipment needing to be repaired by a service expert.

If you have an issue with your device and don’t have an existing service contract, our service engineers can come and undertake a one-off callout to give your device a full inspection and endeavour to fix the issue on-site, resulting in minimal downtime.

For us, a successful installation does not begin on site, but rather with detailed planning that takes into account the space available within your clinic or practice. If necessary, we can prepare your equipment in-house so that installation can proceed smoothly and in accordance with the manufacturer's technical guidelines.

Our experienced and certified technicians integrate the medical software into your systems – naturally in compliance with data protection legislation and in accordance with UK regulatory requirements. This ensures you have a reliable and secure basis for your daily clinical activity right from the start.

A Health Check visit will uncover any potential problems with a device. It can reduce the risk of future equipment failure and downtime, and costly repairs. In addition, it also ensures that the device performs in accordance with required Haag-Streit manufacturer standards and specifications.

Haag-Streit is proud to have a wide network of certified service technicians. These skilled engineers are on-hand to perform a comprehensive Health Check on your Eyesi Surgical Simulator.

A Health Check involves a thorough audit of your Haag-Streit device to obtain a full overview of its condition, an examination of its functionality, and a quote to replace any necessary worn or damaged parts.

If you need to relocate your equipment then we are here to help make the process run as smoothly as possible. We can help you uninstall the equipment, ensure it is assembled efficiently, recalibrate it, and run a complete system check to ensure it is working perfectly in its new location.